Focal Points: The TekVision Blog

· Articles

Testing the Waters of Cloud Migrations

Migrating contact center technology to the cloud is undoubtedly a complex and daunting project with many moving parts, which is why it’s best to work with the right experts to ensure successful outcomes.

Gord Brown

· Articles

Flying Blind: How Automated Testing Can Reveal Hidden CX Issues

If you’re reading these words, it’s likely that your professional life exists within the realm of customer experience (CX), where client satisfaction rules all and technology plays a key role in maintaining those important relationships.

Gord Brown

· Articles

Unpacking the world of automated CX monitoring and testing

If you’re reading these words, it’s likely that your professional life exists within the realm of customer experience (CX), where client satisfaction rules all and technology plays a key role in maintaining those important relationships.

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