Focal Points: The TekVision Blog

· Articles

Flying Blind: How Automated Testing Can Reveal Hidden CX Issues

If you’re reading these words, it’s likely that your professional life exists within the realm of customer experience (CX), where client satisfaction rules all and technology plays a key role in maintaining those important relationships.

Gord Brown

· Articles

Unpacking the world of automated CX monitoring and testing

If you’re reading these words, it’s likely that your professional life exists within the realm of customer experience (CX), where client satisfaction rules all and technology plays a key role in maintaining those important relationships.

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