TekVision has 20 years of experience testing contact center solutions that use platforms from Cisco, Genesys, Avaya, Interactive Intelligence, Nuance and other vendors. We work with our partners and customers to design and deliver comprehensive cost effective testing services. Our primary goal is to ensure that contact center systems perform as expected and deliver a good customer experience. Our services include:
TekVision’s professional services team and partners use our Automated Interactive Monitoring-Testing service (AIMT) wherever feasible to reduce costs and testing time while improving thoroughness and accuracy.
For more information on how we can help you, please contact us